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Uploading documents

Add documents to your Synjar workspace to make them searchable with AI.

Supported file types

FormatExtensionMax size
PDF.pdf50 MB
Word.docx50 MB
Plain text.txt10 MB
Markdown.md10 MB

Upload methods

Drag and drop

  1. Open your workspace
  2. Drag files from your computer onto the document area
  3. Release to upload

Multiple files can be uploaded at once.

Click to upload

  1. Click the Upload button
  2. Select files from your computer
  3. Click Open

Bulk upload

For large numbers of files:

  1. Click Upload > Bulk Upload
  2. Select multiple files or a folder
  3. All files are queued for processing

During upload

You'll see:

  • Upload progress bar
  • File name and size
  • Status indicator

After upload

Documents go through processing:

  1. Uploading - File transferring to storage
  2. Processing - AI analyzing and indexing content
  3. Ready - Document is searchable

Most documents complete processing in under 60 seconds.

Adding metadata

When uploading, you can add:

  • Title - Display name (defaults to filename)
  • Purpose - How this document will be used (default: Knowledge)
    • Knowledge - Searchable documents. Use for content you want to find via AI search. Also available in Instruction Sets.
    • Instruction - Only for Instruction Sets. Not searchable, but loaded in full when used.
  • Tags - Categories for organization and filtering
  • Description - Optional notes about the document
When to use Instruction purpose

Choose Instruction for documents like prompts, guidelines, or templates that you want to include in Instruction Sets but don't need in search results.

Best practices

Prepare documents

  • Remove password protection from PDFs
  • Ensure text is selectable (not scanned images)
  • Use clear file names

Organize as you upload

  • Add tags consistently
  • Use descriptive titles
  • Group related documents

Quality matters

  • Clear, well-structured documents search better
  • Break very long documents into logical sections
  • Remove duplicate content

Troubleshooting

Upload fails

  • Check file size limits
  • Verify file format is supported
  • Ensure stable internet connection

Processing fails

  • File may be corrupted
  • PDF may be scanned images (OCR not yet supported)
  • Try re-uploading

Document not searchable

  • Wait for processing to complete
  • Check document status shows "Ready"
  • Verify content exists (empty files won't be indexed)

See also